Privacy Policy

Who We Are

Captiros is a modern financial services platform offering portfolio management tools, market insights, and secure investing options. Our website address is: https://captiros.com. The company is operated by Captiros Global Holdings Ltd., based in Cannon Bridge House 25 Dowgate Hill London EC4R 2YA United Kingdom

You can contact us at 📧 privacy@captiros.com for any privacy-related concerns.

What Personal Data We Collect and Why We Collect It

We collect personal data from users and site visitors to deliver a secure and optimized experience.

Types of Data Collected:

• • Personal info: Name, email address, phone number, and account preferences

• • Transactional info: Payment data, investment history

• • Technical info: IP address, browser type, cookies, device info

• • Communication: Contact forms, messages, and support tickets

Why We Collect It:

• • To provide services and verify accounts

• • To execute financial transactions securely

• • To customize your experience on the platform

• • To comply with financial regulations and fraud prevention laws

Data may also be collected via cookies, contact forms, analytics, and third-party embeds.

Comments

When visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract location data from images on the website.

Contact Forms

When you use our contact forms, we capture your name, email, and message content. This data is retained for 6 months for customer service purposes but is not used for marketing.

Cookies

Captiros uses cookies for:

• • Login session management

• • User preference storage

• • Analytics and behavioral tracking

You can disable cookies via browser settings, but some features may not work as intended.

Analytics

We use Google Analytics to gather anonymized usage data. You can opt out using your browser settings or via Google’s opt-out tool. [Insert Google Analytics privacy policy link]

Who We Share Your Data With

We share data with:

• • Payment processors (e.g., Stripe, PayPal, Blockchain)

• • Hosting and infrastructure providers

• • Regulatory or legal compliance authorities

All vendors adhere to strict confidentiality and data security policies.

How Long We Retain Your Data

• • Contact form entries: 6 months

• • Analytics logs: 12 months

• • Account and transaction data: 7 years (for compliance purposes)

What Rights You Have Over Your Data

You may request:

• • A copy of your personal data

• • Correction or deletion of data

• • Restriction of certain processing activities

Requests can be submitted via privacy@captiros.com.

Where Your Data Is Sent

Data may be transferred to and stored on servers located outside the EU. These transfers comply with GDPR via:

• • Privacy Shield agreements

• • Standard Contractual Clauses (SCC)

• • Binding Corporate Rules (BCR)

Contact Information

Privacy-specific concerns can be addressed to:

• • 📧 privacy@captiros.com

• • [Insert DPO contact if applicable]

Additional Information

How We Protect Your Data

We use:

• • SSL encryption

• • Two-factor authentication

• • Access-controlled servers

• • Internal staff training on data security

What Data Breach Procedures We Have in Place

• • Incident detection systems

• • Internal escalation protocols

• • Legal notification compliance for breaches

What Third Parties We Receive Data From

Captiros may receive identity verification info from KYC providers and payment status from banking APIs.

What Automated Decision Making and/or Profiling We Do with User Data

• • Investment strategy suggestions based on selected preferences and past behavior

• • Risk profile alignment for trade alerts

Users have the right to contest automated decisions or request human review.

Industry Regulatory Disclosure Requirements

Captiros operates in a regulated financial environment and adheres to applicable AML/KYC and GDPR regulations. Additional compliance measures are implemented based on user jurisdiction.